Welcome to Distinctive Systems
Distinctive Systems has been established for almost 40 years and is the world’s leading supplier of management software for coach, bus and tour operators. From our head office in the UK and national offices in the USA and Australia, we support our clients in the daily use of over 2,585 of our latest Microsoft SQL Server based systems.
POWERFUL • AFFORDABLE • INTEGRATED
Our Vehicle Maintenance System is a purpose designed workshop management and maintenance planning package for vehicles subject to DVSA annual inspection.Learn More
Our Vehicle Maintenance System is a purpose designed workshop management and maintenance planning package for vehicles subject to DVSA annual inspection.
Over almost 40 years Distinctive Systems has established a reputation for providing the absolute ultimate in software for coach operators. The depth of our industry knowledge combined with our dedication to working to the very highest of standards has resulted in a range of software that offers the best possible solution for any operator.
We provide: -
The Driver and Vehicle Standards Agency (DVSA) earned recognition scheme requires that operators are able provide a series of Key Performance Indicators (KPIs) for maintenance measures, including a complete set of safety inspection records, safety inspections completed within the stated frequency and vehicle & trailer MOT initial pass rates. In return, the operator's vehicles are less likely to be stopped for roadside inspections, saving both time and money.
Our Vehicle Maintenance System can handle all the system requirements and IT reporting needs for operators to prove they meet the required vehicle standards.
The scheme was officially launched on the 24th April 2018. At the end of the pilot phase, the DVSA classified a total of nine coach operators as founder members. Of these, seven were our clients and gained their acceptance onto the scheme using VMS. For further details please see our original news item covering their success and how we were able to help them.
Our Walk-around Check Mobile App is available completely free of charge† to any operator using our Coach Manager private hire and contract booking system, Tour Booking System or Vehicle Maintenance System.
The app makes it easier than ever to ensure drivers are complying with their statutory duty to carry out a daily walk-around check and report any defects found. It guides the driver through the complete process for performing the walk-around check.
The app is fully integrated with our Vehicle Maintenance System.
† A current subscription or software maintenance agreement is required for one of our three main systems (Coach Manager, TBS or VMS).
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Stephen MillarManaging Director, Dorgan’s Group (Dublin & Newry)
The Coach Manager software by Distinctive Systems is essential to run Dorgan’s Group Vehicles. We also use VMS to manage our own current fleet of 30 vehicles as well as 164 other vehicles which we look after for our Maintenance Management customers. Distinctive Systems software is probably the best available to the coach industry worldwide.
Doug NymanSunbury Coaches
We have been using TBS to manage the tours and client base for our Travel Club. We have found the system to be invaluable in terms of productivity improvements, particularly in relation to the inbuilt reports. TBS has allowed our sales staff to spend more time selling our product, rather than spending valuable time on administrative tasks such as invoicing, receipting and preparing tour departure reports. The comprehensive client database and sales ledger have also proven to be a very useful marketing tool, allowing us to actively target specific segments of our client base.
Dennis LyonsVice President, DATTCO, Inc.
When DATTCO set out to replace our legacy system we knew we needed two things; a software solution that offered us the versatility to do things the way our business dictates and a partner that understood our needs. We found both in Distinctive Systems.
Phil StonestreetStonestreet’s Coaches
We have been using Distinctive Systems VMS for 3 years and have found a dramatic improvement in our ability to capture parts and labour costs. The system further provides us with an accurate prediction of when scheduled maintenance is required and ensures compliance to our regulatory authority.
Matt BairdOrgan’s Coaches
Coach Manager has totally changed the way our operation runs and has made it much easier for us to manage our resources more efficiently and effectively by combining rostering, quoting, fleet & staff management and invoicing all into the one system.