Every member of our training team has been recruited from our client base and has several years of real world experience using our systems in an operational environment. As a result each is ideally placed to help you and your staff achieve the maximum benefit and utilisation from our systems.
Classroom Courses
Classroom courses take place in our purpose-built training centre at our office in York. Each course is open to a maximum of eight attendees, so please be sure to reserve as soon as possible if you'd like to come on one.
When oversubscribed, we maintain a waiting list for each course. If you have reserved a place but find you can't attend, then please let us know so that someone else can have it.
You have an annual allowance for classroom-based courses which is detailed further down the page.
Course dates are listed below. To reserve a classroom place please email training@distinctive-systems.com
Online Courses
Online courses take place using GoToWebinar. The content for online courses is the same as it is for classroom courses. However, the way it is presented is adapted for an online audience. It can be harder for attendees to concentrate than it is in a classroom environment, so the day is broken down with suitable breaks given throughout the day.
There is no limit to the number of online courses eligible clients may attend.
To reserve a place please email training@distinctive-systems.com
Webinars
Our new webinars are recorded presentations covering every area of our three systems. You are free to view as many as you wish for each system and you can watch an individual webinar as many times as you like.
Webinars last for around 20 to 60 minutes depending on the area of the system being covered. You can stop watching at any point if you have found what you wanted to know.
The big advantage of webinars is that you can watch them when it is convenient for you to do so and you can also spread several of them over a few days
Please click on the buttons below to view a list of the webinars for that product and register to view them.
Our 37 webinars represent a very considerable new training resource for your company, given that every member of your staff can watch as many webinars as they want, covering any area of our systems. All that is required is a current software maintenance or subscription agreement for each system you have.
Course Calendar
Calendar for classroom and online courses.
| Coach Manager Basic |
Coach Manager Advanced |
Tour Booking System | Vehicle Maintenance System | Stock Control | Online Elements |
|---|---|---|---|---|---|
| Mon 4th Nov (Online) | Tue 5th Nov (Online) | Wed 27th Nov (Online) | |||
| Thu 12th Dec (Classroom) | Fri 13th Dec (Classroom) | Mon 2nd Dec (Online) | |||
| Tue 14th Jan (Online) | Wed 15th Jan (Online) | Wed 22nd Jan (Classroom) | |||
| Mon 17th Feb (Classroom) | Tue 18th Feb (Classroom) | Fri 14th Feb (Online) | Mon 3rd Feb (Online) | ||
| Thu 13th Mar (Online) | Fri 14th Mar (Online) | Fri 28th Mar (Online) | |||
| Mon 7th Apr (Classroom) | Tue 8th Apr (Classroom) | Mon 28th Apr (Online) | |||
| Mon 12th May (Online) | Tue 13th May (Online) | Fri 16th May (Classroom) | Mon 19th May (Classroom) |
Attendees
Courses are free of charge for clients with a current subscription or software maintenance agreement. Clients have an annual places allowance to attend classroom courses as detailed in the following table.
| System | Users | Free courses per annum |
|---|---|---|
| Coach Manager | 1 to 5 | 2 |
| 6 to 12 | 4 | |
| 13 or more | 6 | |
| Coach Manager Express | 1 to 5 | 1 |
| 6 or more | 2 | |
| Tour Booking System | 1 to 5 | 2 |
| 6 to 12 | 4 | |
| 13 or more | 6 | |
| Vehicle Maintenance System | 1 to 5 | 2 |
| 6 to 12 | 4 | |
| 13 or more | 6 | |
| Vehicle Maintenance System Express | 1 to 5 | 1 |
| 6 or more | 2 |
There is no limit to the number of online courses eligible clients may attend.
Please note that we reserve the right to cancel the courses on short notice due to low attendance. For classroom-based courses we advise that you book any travel and accommodation that can be cancelled.
Places must be booked in advance for both classroom and online courses. To reserve your classroom or online place please email training@distinctive-systems.com.
Full day courses will start at 09.30 hours, and we aim to be finished by 16.30 hours. There are appropriate breaks taken through the day to help with concentration.
Our two new ½ Day courses will begin at 09:30 hours and aim to be finished by 13:00 hours.
For further information about course content and availability please call us on 01904 692269
Coach Manager - Course Content
| Basic Course (Coach Manager Express & Coach Manager) | Advanced Course (Coach Manager) |
|---|---|
| Clients, Drivers, Vehicles & Locations | Setup & Security Overview |
| Quotations & Private Hires | Data Titles, Codes & User Defined Reports |
| Contract Bookings | Pricing Schemes & Location Pricing |
| Diary, Allocations & Scheduling | Driver, Vehicle & Day Logs |
| Invoices & Sales Ledger | Driver's Hours Checks & Warnings |
| Reports & Work Tickets | Coach Manager Online Overview |
| Licence Check integration | |
| Driver App & Portal Overview |
Tour Booking System - Course Content
| TBS Express and TBS |
|---|
| Setup & Security Overview |
| Seating Plans, Pick-up Points, Accommodation & General Items |
| Tours |
| Tour Departures |
| Tour Vehicles |
| Clients, Agents & Bookings |
| Departures, Invoices & Reports |
| Sales Ledger & Financial Reports |
| Website Overview |
Vehicle Maintenance System - Course Content
| VMS Express & VMS |
|---|
| Vehicles |
| Activities |
| Scheduled Activities |
| Activity Diary, Six Month View, Optimiser* & Planner* |
| Employees, Skills* & Logs* |
| Walk-around Check Overview |
| Defects & Nil Defects |
| Accidents* & Incidents* |
| Unscheduled Activities |
| Job Cards (Including Overview of EJC) |
| Tyre Module overview |
| DVSA Earned Recognition |
| Reports |
| Security & Setup overview |
| Questions & Answers |
| * Items only available in the Full version of VMS |
Stock Control Course Content
| Stock Control |
|---|
| Parts & Suppliers |
| Order process |
| Activities |
| EJC Stock process |
| Supplier invoicing |
| Reporting |
| Questions & Answers |
Online Elements Course Content
| Online Elements |
|---|
| Corporate Sites |
| Image Sizing |
| SEO implementation |
| Theme Designs |
| Coach Manager Portals |
| TBS Tour Pages |
| Electronic Job Card |
| Questions & Answers |
