Classroom Courses
Classroom courses take place in our new purpose built training centre at our office in York. Each course is open to a maximum of eight attendees, so please be sure to reserve as soon as possible if you'd like to come on one.
When oversubscribed, we maintain a waiting list for each course. If you have reserved a place but find you can't attend then please let us know so that someone else can have it.
Eligible clients have an annual allowance for classroom based courses which is detailed further down the page.
Online Courses
As an alternative to physically attending classroom courses, eligible clients can attend online courses via GoToWebinar.
The content for online courses is the same as it is for classroom courses. However, the way it is presented is adapted for an online audience. it can be harder for attendees to concentrate than it is in a classroom environment, so the day is broken down into four sessions lasting no more than 90 minutes each.
There is no limit to the number of online courses eligible clients may attend.
To reserve your classroom or online place please email training@distinctive-systems.com.
| Coach Manager | Tour Booking System | Vehicle Maintenance System | |||
|---|---|---|---|---|---|
| Basic | Advanced | Basic | Advanced | Basic | Advanced |
| Thu 11th Jan (Online) | Fri 12th Jan (Online) | Thu 25th Jan (Online) | Combined 1 Day Course | ||
| Thu 8th Feb (Classroom) | Fri 9th Feb (Classroom) | Mon 5th Feb (Classroom) | Combined 1 Day Course | ||
| Thu 7th Mar (Online) | Fri 8th Mar (Online) | ||||
| Mon 22nd Apr (Classroom) | Tue 23rd Apr (Classroom) | Mon 15th Apr (Classroom) | Combined 1 Day Course | Mon 8th Apr (Online) | Combined 1 Day Course |
| Mon 13th May (Online) | Tue 14th May (Online) | ||||
| Thu 20th Jun (Classroom) | Fri 21st Jun (Classroom) | Mon 10th Jun (Classroom) | Combined 1 Day Course | ||
Coach Manager - Course Content
| Basic (Coach Manager Express & Coach Manager) | Advanced (Coach Manager) |
|---|---|
| Setup | Setup |
| Clients | Security |
| Drivers & Vehicles | Data Titles & Codes |
| Quotations | User Defined Reports |
| Private Hire & Contract Bookings | Pricing System |
| Diary, Allocations & Scheduling | Locations & Pricing |
| Coach Manager Connect & CHX | Driver, Vehicle & Day Logs |
| Reports | Driver Duties |
| Work Tickets | Design of Grids (including Use of Warnings) |
| Invoices & Sales Ledger | Driver Hours Checks |
| System Administration & Backup | Coach Manager Online & CHX |
| Licence Check integration | Licence Check integration |
| Driver walk around check application | Driver walk around check application |
| New Features | New Features |
Tour Booking System - Course Content
| Basic (Setup) | Advanced (Operation) |
|---|---|
| Setup | Clients & Agents |
| Parameters & Security | Departures |
| Seating Plans, Pick-up Points, Accommodation & General Items | Passenger Bookings (Direct & Agent) |
| Tours | Invoices |
| Tour Departures | Reports |
| Tour Vehicles | Sales Ledger & Financial Reports |
| Website Design & Setup | System Administration & Backup |
Vehicle Maintenance System - Course Content
| Basic (VMS Express & VMS) | Advanced (VMS) |
|---|---|
| Setup | Setup of Bays & Locations |
| Statutory Safety Requirements | The use of the Workshop planner |
| Maintenance Items | The use of the allocations grid |
| Activities | Warnings and how they are managed |
| Vehicles | Workshop Optimiser |
| Scheduled Activities | Insurance & Certificates |
| Activity Diary & Six Month View | Accidents & Incidents |
| Employees | Security |
| Defects & Nil Defects | Employee Skills |
| Unscheduled Activities | Employee Log |
| Job Cards (Including Overview of EJC) | Activity Rate Analysis |
| Tyre Module overview | Job Cards (Including Overview Of EJC) |
| Reports | Walkaround Check Overview |
| System Administration & Backup | Tyre Module overview |
| Walkaround Check Overview | DVSA Earned Recognition |
| DVSA Earned Recognition | Stock Control Module (where applicable) |
| Questions & Answers | Invoicing & Sales Ledger Module (where applicable) |
| Questions & Answers |
Courses are free of charge for clients with a current subscription or software maintenance agreement. Clients have an annual places allowance as detailed in the following table. Please note that attending both the Basic and Advanced days of a course counts as as a single course.
There is no limit to the number of online courses eligible clients may attend.
| System | Users | Free courses per annum |
|---|---|---|
| Coach Manager | 1 to 5 | 2 |
| 6 or more | 4 | |
| Coach Manager Express | 1 to 5 | 1 |
| 6 or more | 2 | |
| Tour Booking System | 1 to 5 | 2 |
| 6 or more | 4 | |
| Vehicle Maintenance System | 1 to 5 | 2 |
| 6 or more | 4 | |
| Vehicle Maintenance System Express | 1 to 5 | 1 |
| 6 or more | 2 |
Courses are designed to provide users with a good working knowledge of the systems as detailed above. No previous system experience is necessary, however, it is recommended that users attending the Coach Manager or VMS advanced course, should have attended the appropriate basic course first. TBS users concerned solely with the day to day operation of the system, as opposed to the setup of the system, may attend just the advanced (Operation) course.
Places must be booked in advance for both classroom and online courses.
Courses start at 10.00 hours and are generally finished by 16.00 hours. There is a break for lunch and online courses also have a short break in the middle of the morning and afternoon to help with concentration. For further information about course content and availability please call us on 01904 692269.
Our new training centre completed in May 2020.
